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freeze u5 after 2min30

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Post time 2024-01-10 09:30:07 | Show all posts |Read mode
hello yesterday I received my besavior U5,after having tried the 3 updates available and having checked the connections (data cable and power supply properly arranged) I watched all your videos and all the questions on the forumand all this for more than 7 hours continuesI have no choice but to call for helpwhen I plug in the bs U5 it works perfectly for 2 minute and 30s then it freezes and I have to unplug it to make it work

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Post time 2024-01-10 11:09:29 | Show all posts
please check if the U5 light shinning
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 Author| Post time 2024-01-10 19:49:16 | Show all posts
besaviormanager replied at 2024-01-10 11:09
please check if the U5 light shinning

the light remains off throughout the process
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Post time 2024-01-11 13:08:40 | Show all posts
ZENON replied at 2024-01-10 19:49
the light remains off throughout the process

check if your ps5 joypad update to latest firmware
and you can take a video  and show me link to check
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