About 1000HZ and disconnect problem

besaviormanager

1: For 1000HZ problem, we test and did find purple light after 5 min (At the beginning, 1000HZ works) . We will recheck and try to fix later.

2: For disconnect problem,  we not find this problem even 1 hour.  We think the reason is the power problem, user can try following way :
A:  use short and 5V3A cable,  which connect P5MATE  to PS5 USB port. (maybe 30cm long or shorter)
B:   plug into front of PS5 USB, not back.  because the front of PS5 USB port is 5V3A, stronger power.
C:   plug the extra power cable into P5MATE
D:   User smaller power keyboard and mouse

The original security ic need very fast speed IC, so if get 1000HZ, maybe need stronger IC , whatever we will check and try to fix

Ozzie1

But even on 125hz theres still purple lights. So i dont think its power problem

Surenhohn

I've tried this days before. No difference.

Paramontana

How long will it take for a correct FW? My P5 is catching dust right now

besaviormanager

Paramontana replied at 2024-05-28 14:48
How long will it take for a correct FW? My P5 is catching dust right now

please test the beta firmware for XIM APEX user

Paramontana

I don’t own a XIM APEX anymore, I need a FW for the XIM MATRIX

iceagex

Today I've been playing and idle for about 9 or 10 hours and not a single issue.

Overall, I'm very happy with this device. Fingers crossed that this is the definitive device to getting rid of the annoying remote play.

besaviormanager

iceagex replied at 2024-05-29 04:08
Today I've been playing and idle for about 9 or 10 hours and not a single issue.

Overall, I'm very  ...

thanks your support.  we also belive the original ic can be used very long time.

Surenhohn

It doesn't work... Still purple lights and disconnecting...

Ozzie1

Still not working for me. This just shows you guys dont test your products. You say no power supply needed now younsay use power supply?? So why are you guys lying