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My controller light is purple but can’t turn on

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Post time 2024-01-04 16:07:50 From the mobile phone | Show all posts |Read mode
Hey yesterday everything was working fine till today. When I turned on my ps5 today the controller light is purple but I can't turn it on. Im spamming ps button and it doesn't do anything. The controller is plugged in my Xim matrix and im using a good cable. I also tried another ps5 controller and its still not working. What can I do?
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Post time 2024-01-08 12:47:30 | Show all posts
power off your joypad and retry, or restart your ps5 console and try
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