besavior p5mate problem to connect ps4 dualshock 4

Negligent

today arrives my new besavior p5mate but dont works with ps4 dualshock controller, any solution?, i recently update the firmware but the problem still.

besaviormanager

1： only support original ps4 controller
2:    need good quality data cable from ps4 controller to p5mate, better use original cable

Negligent

I use an original ps4 dualshock controller with a strikepack eliminator using the strikepack cable, if i conect the ps5 controller works great

besaviormanager

Negligent replied at 2024-07-21 00:22
I use an original ps4 dualshock controller with a strikepack eliminator using the strikepack cable,  ...

if you work with strikpack, it means not original ps4 controller,  it is a strikepack controller

so it not work, please remove the strikepack