Post time 2024-11-10 22:26:09From the mobile phone|Show all posts
Dear Beloader team, could you please provide an urgent update regarding the use of the P5 Mate with the PS5 Pro? We are experiencing frequent disconnect issues, and a timely solution would be greatly appreciated, as this is impacting our ability to use the device effectively.
from the discussion, we think it is power problem.
any cable quality problem will make it disconnect.
user can test this way :
1:use extra power cable on p5mate
2: connect ps5mate into back of PS5 usb port
3: plug ps4/xbox/ps5 controller into p5mate directly
we also think the disconnect problem happend on user's typec-usb cable, that must short and good quality 5V3A cable, better shorter than 10cm